This property was a major contributor to the annual revenue of the entire Belmond portfolio, accounting for an impressive 20% in 2018. I underwent extensive training in the rooms division in preparation for my promotion to become the Rooms Division Manager.
My achievements during my employment from 2017 to 2019 include a remarkable 92.9% score for the Front Office department on the Leading Quality Assurance (LQA) assessment. Moreover, I was part of the team that successfully reopened the property after US$ 6 million renovation.
From 2014 to 2016, I was in charge of the Front Office department at this resort in Laos. During my time there, the hotel received recognition as the No. 1 hotel in Laos by TripAdvisor and was also ranked as the 21st Small Luxury Hotel globally by Travel + Leisure.
As the first Belmond property of my career, I joined as a receptionist in 2011. From there, my career in hospitality took off, and I was promoted to assistant guest relations manager by 2014.
Bhutan, the country that measures economic and moral progress with Gross National Happiness, is the only country thus far where I would consider moving back when another career opportunity arises. Worked as the Hotel Manager at Bhutan Spirit Sanctuary from 2019 to 2021, this unique sanctuary is the first and only 5-star wellness-inclusive luxury resort in the kingdom.
As a Hotel Manager at Lotus Villa, a charming boutique hotel situated in the heart of a UNESCO peninsula of Luang Prabang, Laos, I was able to exceed the annual financial target by 36% during my hands-on position from 2016 to 2017. This experience has shown me that with dedication and hard work, we can surpass our goals and achieve great success.
Commencing my journey as a part-time bell desk trainee at the illustrious 484-room Shangri-La property in downtown Yangon in 2010 marked the inception of an enriching opportunity for accelerated growth. As I progressed to become a full-time Receptionist and eventually the only Room Controller, I gained valuable experience and skills that helped me more confident in my abilities.
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Some photos displayed on this website are from ÀNI Private Resorts aniprivateresorts.com, Belmond belmond.com, Bhutan Spirit Sanctuary bhutanspiritsanctuary.com, Lotus Villa Laos lotusvillalaos.com, Shangri-La shangri-la.com, and from Google search. In the case of photos being displayed from the aforementioned websites and/or companies, such photos are captioned and credits given to the respective owning websites and/or companies.